Privacy Policy for Candy AI
Last Updated: October 2023
Welcome to Candy AI, accessible from us-ourdreamai.com. At Candy AI, one of our main priorities is the privacy of our visitors and users. This comprehensive Privacy Policy document outlines the types of personal information that is received, collected, and meticulously safeguarded by Candy AI, as well as how we utilize this data to enhance your virtual companion experience.
If you have additional questions or require more information about our Privacy Policy, please do not hesitate to contact us through the appropriate support channels provided on our website. This Privacy Policy applies solely to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Candy AI. This policy is not applicable to any information collected offline or via channels other than this website.
1. Consent
By utilizing our website, creating an account, or interacting with the Candy AI platform, you hereby consent to our Privacy Policy and agree to its terms. If you do not agree with any part of this privacy policy, you must immediately cease your use of our platform and its associated services.
2. Information We Collect
When you use the Candy AI platform, we gather a variety of information to ensure that your virtual companion experience is seamless, highly personalized, and secure. The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
A. Account Information: When you register for a Candy AI account, we may ask for your contact information, including items such as your name, email address, date of birth (to verify age requirements), and account password. If you choose a premium subscription or purchase digital tokens, our third-party payment processors will collect billing information, such as your credit card details and billing address. We do not store your full credit card number on our servers.
B. Profile and Customization Data: To provide a personalized virtual companion experience, Candy AI collects the data you input regarding your AI companion's personality, appearance, interests, and background story. This data is essential for the natural language processing models to generate accurate and engaging conversations tailored specifically to your preferences.
C. Chat Logs and User Content: Candy AI fundamentally relies on interactions between you and your virtual companion. As such, we collect, process, and temporarily store the text inputs, audio voice chats, and image generation requests you make. This content is heavily encrypted and is primarily used to maintain conversational context (memory) and to improve the underlying artificial intelligence models that power the Candy AI experience.
D. Automatically Collected Information: When you access our platform, we automatically collect certain standard data about your device and usage. This includes your IP address, browser type, operating system, referring URLs, device identifiers, and information about how you navigate and interact with our website. This data is utilized for analytical purposes, to prevent fraud, and to optimize the performance of the Candy AI servers.
3. How We Use Your Information
Candy AI leverages the collected information in various ways to provide, maintain, and continuously elevate our services. The primary uses of your data include:
- Providing and Maintaining the Service: To create and manage your account, authenticate your login credentials, and facilitate your interactions with your custom AI companion.
- Personalization: To tailor the responses, memory retention, and behavior of your Candy AI companion based on your past chats and specified preferences.
- Platform Improvement: We utilize anonymized, aggregated chat data to train, test, and enhance the generative language and image models, ensuring the AI becomes more conversational, emotionally intelligent, and realistic over time.
- Communication: To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
- Security and Fraud Prevention: To detect, investigate, and prevent fraudulent transactions, unauthorized access, abuse of our terms of service, and other illegal activities.
- Processing Payments: To securely process transactions for premium subscriptions and token packages.
4. Log Files
Candy AI follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as a part of hosting services' analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
5. Cookies and Web Beacons
Like any other website, Candy AI uses "cookies". These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites. However, please note that disabling cookies may significantly limit your ability to use certain essential features of the Candy AI platform, such as maintaining an active login session.
6. Data Sharing and Third-Party Disclosure
At Candy AI, your privacy is paramount. We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties for their independent marketing purposes. We may share your information in the following limited circumstances:
- Service Providers: We may share data with trusted third-party vendors, hosting partners, payment processors, and artificial intelligence infrastructure providers who assist us in operating our website and conducting our business, so long as those parties agree to keep this information strictly confidential and encrypted.
- Legal Requirements: We will disclose your personal information if required to do so by law, court order, or governmental regulation, or if such disclosure is necessary to support any criminal or legal investigation or proceeding.
- Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, user data may be transferred as part of the transaction. You will be notified via email and/or a prominent notice on our website of any change in ownership.
7. Data Security and Retention
Candy AI implements robust, industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. We utilize Secure Socket Layer (SSL) technology to encrypt data during transmission. Furthermore, sensitive chat logs and user interactions are stored using advanced database encryption.
Despite our extensive efforts, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security. We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. Once you delete your account, your personal data, including custom AI configurations and chat histories, are permanently purged from our active databases within a standard timeframe, subject to legal obligations to retain certain billing records.
8. User Rights regarding Personal Data
Candy AI firmly believes in empowering our users with control over their data. Depending on your jurisdiction (such as under the GDPR for European users, or the CCPA for California residents), you possess various rights, which may include:
- The Right to Access: You have the right to request copies of your personal data held by Candy AI.
- The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data, under certain conditions. You can generally initiate this directly from your account settings panel.
- The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data.
- The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact our privacy support team.
9. Children's Privacy
Another part of our priority is adding protection for children while using the internet. The Candy AI platform is strictly designed for adults and involves mature AI companion themes. Candy AI does not knowingly collect any Personal Identifiable Information from children under the age of 18.
If you are under 18 years of age, you are strictly prohibited from creating an account or using our services. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records and terminate the offending account.
10. Changes to This Privacy Policy
Candy AI reserves the right to update or alter our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of the document. Depending on the nature of the changes, we may also send an email notification to our registered users. These changes are effective immediately, after they are posted on this page.
11. Contact Us
If you have any questions, concerns, or suggestions regarding our Privacy Policy or our data processing practices, please do not hesitate to contact us. Providing a secure and transparent environment for your Candy AI experience is our ultimate goal.